Who operates the site
CareGauge UK
CareGauge UK is the operator of this website. If you have a privacy question, contact [email protected].
Privacy Notice
How CareGauge UK handles personal data
This notice explains what personal data may be collected when you use CareGauge UK, why it is used, and how to contact us about privacy.
Last updated: 18 March 2026.
What we may collect
Mostly technical site-use data and any details you choose to email
- Basic website analytics and performance information.
- Technical request and security data needed to keep the site running safely.
- Your email address and the contents of any message you send us.
Why we use it
To run the site, understand how it is used, and reply to enquiries
- To operate, secure, and improve the website.
- To understand broad site usage and performance.
- To reply to general enquiries, site feedback, or privacy requests.
- To keep records where reasonably needed for security, abuse prevention, or legal obligations.
Our main lawful basis is usually legitimate interests: running a consumer-facing website, understanding how it performs, and handling messages sent to us. If we ever need to keep or disclose information to comply with the law, we may also rely on a legal obligation.
Analytics and cookies
A proportionate note on Cloudflare analytics and site cookies
CareGauge UK uses Cloudflare Web Analytics to understand broad traffic and performance patterns. Cloudflare describes this as a privacy-first analytics service and says it does not use visitors' personal data in the way many traditional analytics tools do. Cloudflare also says its RUM beacon does not store data in the browser or use cookies or browser storage for that analytics collection.
We may also rely on Cloudflare for site delivery, email routing, and security. In some cases, strictly necessary service or security cookies may be used by Cloudflare or your browser session to keep the site working or protected. We do not currently use advertising cookies, social tracking cookies, or a marketing cookie setup that would justify a full cookie banner.
If that changes, this notice should be updated and any additional consent steps reviewed at the same time.
Who may receive data
Service providers that help us run the site or receive messages
- Cloudflare, for website delivery, security, analytics, and email routing.
- The email provider used for the mailbox that receives forwarded messages.
- Any professional advisers or authorities where disclosure is reasonably necessary by law or for protection of rights.
How long we keep it
Only for as long as it is reasonably needed
We aim to keep personal data only for as long as it is needed for the relevant purpose. General enquiry emails are usually kept only long enough to reply and maintain a light record of the exchange. Technical and analytics data is retained according to the relevant Cloudflare service settings and reporting periods.
Your rights
You can ask about access, correction, deletion, or objections
Depending on the circumstances, UK data protection law may give you rights to ask for access to your personal data, correction of inaccurate data, deletion, restriction, objection, or data portability.
To make a privacy request, email [email protected]. If you are unhappy with how a privacy concern is handled, you can also complain to the Information Commissioner's Office.
Need to get in touch?
Use email for general enquiries, not personal case details
If you want to send site feedback or a privacy question, email [email protected]. Please do not send sensitive medical, health, or highly personal information by email.